Feedback on Healthier North West London’s website
Feedback on Healthier North West London’s website
Women and their families are encouraged to provide feedback via our purpose-built feedback website. This information collected on this website is taken directly back to our hospitals to ensure continued improvement of services.
North West London has a local maternity system board which meets once a month to work together in driving maternity improvements across the sector. Visit the Healthier North West London website to find out more about how you can get involved in health improvement projects in your area.
Feedback on your maternity services provider
Feedback on your maternity services provider
Each Trust has its own Patient Advice and Liaison Service (PALS). Use this service if you would like to speak to someone about your care. PALS can also connect women and their families with the appropriate professionals and services to answer their concerns and questions.
Portal: Feedback on your maternity services provider in your region
Donate
Portal: Donate in your region
National maternal and neonatal programmes in your region
National maternal and neonatal programmes in your region
Portal: National maternal and neonatal programmes in your region
Research
Research
Reproductive health includes clinical trials through all stages of women’s lives from preconception, pregnancy, birth and later life, developing better treatments, care and quality of life for women and their babies.
By taking part, healthy women, or women with a condition, contribute to improving healthcare and provide researchers with new information. Some women gain reassurance from being more closely and regularly monitored, as required by some studies.
Recent evidence suggests that pregnant women who participate in clinical trials experience better outcomes than those outside of trials (See here).
Be part of the conversation and ask about clinical research in your maternity unit.
Portal: Research in your region
Volunteer services
Volunteer services
Volunteers help to improve and enhance the patient and service user experience, complementing the work of employed maternity staff in LMS title
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Volunteers come from all walks of life and represent the diversity of the communities we serve. If you are interested in getting involved, please visit your local maternity unit’s website.
Portal: Volunteer services in your region
Maternity Voices Partnership (MVP)
Maternity Voices Partnership (MVP)
Each NHS trust has a Maternity Voices Partnership (MVP) group. They are made up of a team of women, their families, commissioners, providers, doctors and midwives who work together to ensure women’s voices are heard and are at the heart of improving maternity services.
All MVPs are led by women just like you – they have had a baby and used our maternity services. A key purpose of each MVP is to ensure every woman using our services has an opportunity to have her voice heard.
Your local MVP would be very keen to hear about your maternity experiences good or bad.
Here are the email addresses and links for each of the MVPs:
Portal: MVP email addresses and links for your region
References and sources
References and sources
List of collaborating groups
Clinicians at: Chelsea and Westminster Hospital NHS Foundation Trust, London North West University Healthcare NHS Trust, Imperial College Healthcare NHS Trust and The Hillingdon Hospitals NHS Foundation Trust including: Midwives Obstetricians Obstetric anaesthetists Perinatal mental health leads Infant feeding midwives Women’s health physiotherapistsAdditional contributors
Ealing Children’s Services GPs Health visitors Imperial College Healthcare Partners Maternity service users North West London Maternity Voice Partnership Chairs North West London Collaboration of Clinical Commissioning Groups North West London Local Maternity System The Royal College of Obstetricians and GynaecologistsAbout this app
About this app
Mum & Baby: your personal NHS guide for pregnancy, birth and beyond This app is your guide to all the options available for your maternity care inLMS title
.
Using this app you can:
- explore and choose where to give birth
- find all the key information you need for having a baby
- keep track of all your appointments
- create your own personal care plan for pregnancy, birth and beyond.
LMS title
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however the resources can be be used by any women and their families seeking maternity support and information.
Portal: Maternity care in your region
Portal: Vision statement of your LMS
Portal: Your objective
Independent rating
ORCHA, the Organisation for the Review of Care & Health Applications, has awarded its prestigious kitemark to the Mum & Baby app. When reviewed against 180 different criteria the app achieved 86%, one of the highest rating awarded. It also achieved the highest rating of any pregnancy and birth app tested by ORCHA.
Credit
The first version of Mum & Baby was launched in 2014 and was built through the initiative of Dr Sunita Sharma, Lead Consultant of Postnatal Services at Chelsea and Westminster Hospital NHS Foundation Trust, supported by CW+, the charity of Chelsea and Westminster Hospital NHS Foundation Trust (CWPLUS Registered Charity No.1169897). The app was subsequently expanded and updated, led by Helen Maric and Amanda Rogers, midwife project managers in the North West London ‘early adopters’ team in 2018. This project would not have been successful without the ongoing support of CW+ and Imagineear and the North West London Local Maternity System.